Wrap-Up

Process Management

  • BPM is the management discipline that takes a process based view of an organisation and applies a continuous improvement approach towards it

  • The vision is that this approach is the way to execute strategy and has a positive effect on a lot of quality metrics

  • Approaches, Techniques and Tools come with the trade, including the Triple Crown of BPMN, DMN and CMMN

  • It encompasses many parts of an organisation, including IT programmes and projects

  • A balanced approach to its components makes for better results

  • The endeavour is not without challenges

  • There is more to explore!

Resources

Questions

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